Lindsay Mervyn

Mervyn Professional Services

Partner and Co-Founder

Canadian-based advisory practice; leads operations and client management. Current engagements:

Unity Technologies

Executive Assistant

• Supported four leaders in Vancouver, San Francisco, and Orlando: the VP, Accelerate Solutions; the VP, Industry and Global Head of Delivery Studios; the Director of Industry, ATMR Studio; and the Director of Government Studio.
• Managed calendars, expense reporting, travel, and event planning across time zones.
• Planned and ran quarterly offsites end to end: hotel blocks, meeting space, catering, restaurant reservations, and daily transportation between hotel, meetings, and evening events.
• Worked closely with the Finger Food ATG CEO to integrate the team into the Unity workspace.

Finger Food Advanced Technology Group

Executive Assistant

• Supported the C-level executive team with calendars, expense reporting, travel, and event planning.
• Maintained strict confidentiality while supporting the team through the acquisition.
• Personal assistant to the CEO.

ITP Media Group

Accounts Receivable Specialist, UK and Canada

• Ran credit control for up to 300 accounts: invoices, statements, collections, and legal notices.
• Resolved invoice disputes with the Sales and Production teams through compensation rather than credit notes.
• Kept management informed of high-risk, past-due, and possible legal cases.

ITP Media Group

Credit Control Manager; Assistant Credit Control Manager

• Led the credit control team for the Middle East's largest publisher, with offices in the UAE, UK, and India.
• Maintained corporate credit policy and optimized the balance of sales and bad-debt losses; set monthly targets and motivated the team to meet them.
• Monitored 2,500+ accounts with a focus on high-risk, past-due, and possible legal cases; ran credit checks to establish facilities for new accounts and negotiated repayment plans with delinquent accounts.
• Managed the relationship between the sales and credit control teams, escalated legal cases to civil court with counsel, and delivered a monthly debtor report to the CFO.

Aramark, 2010 Winter Olympic Games

Olympic Suites Catering Sales Manager, Canada Hockey Place

• Managed advance food and beverage orders for approximately 100 suites across 33 Olympic hockey games.
• Met the $1.65M pre-Games revenue target and finished at more than $3M in suites food and beverage sales.
• Set up accounts for all suite holders from VANOC contracts, issued menus and advance order sheets, and collected 100% pre-payment plus security deposits for game-day orders.
• Handled changes and last-minute orders during the Games, kept every department updated, and reconciled orders against bills with daily client statements.

Business Administration Diploma, Hospitality Management

University of British Columbia Okanagan, Kelowna

High School Diploma, with Honours

Mount Boucherie Secondary School, Kelowna